Privacy Policy
Last updated: April 13, 20261. Who We Are
Zuberwerk is a company registered in Germany, with its registered address at Stehlesberg, 86647 Buttenwiesen, Germany.
- Email: info@zuberwerk.de
- Phone: [PHONE NUMBER]
- Website: zuberwerk.de
We are the data controller responsible for your personal data collected through this website.
2. What Data We Collect
When you use our website or place an order, we may collect the following personal data:
- Identity data — first name, last name
- Contact data — email address, phone number, delivery address, billing address
- Transaction data — details about products you purchased and payment details
- Technical data — IP address, browser type, operating system, referring URLs, pages visited
- Communication data — any messages you send us via contact forms or email
We do not store full payment card details. Payments are processed securely through WooCommerce Payments, powered by Stripe.
3. How We Collect Your Data
We collect data through:
- Placing an order on our website
- Creating an account on our website
- Filling out a contact form
- Communicating with us by email or phone
- Automatically via cookies and similar tracking technologies when you browse our website
4. How We Use Your Data
We use your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your order | Contract performance |
| Sending order confirmation and shipping updates | Contract performance |
| Responding to your inquiries | Legitimate interest |
| Complying with legal and tax obligations | Legal obligation |
| Improving our website and services | Legitimate interest |
| Sending marketing communications (if opted in) | Consent |
We will never sell your personal data to third parties.
5. Who We Share Your Data With
We may share your data with trusted third parties strictly for the purpose of running our business:
- Payment processors — WooCommerce Payments (Stripe) to handle transactions securely
- Shipping and logistics providers — our trusted private logistics partner to deliver your order
- Website hosting — IWebFusion, who hosts our website and its data
- Email service providers — to send transactional emails related to your order
All third parties are required to handle your data securely and in accordance with GDPR.
6. International Transfers
Your personal data is stored and processed within the European Economic Area (EEA). If any data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
7. How Long We Keep Your Data
- Order and transaction data — 10 years (required by German tax law — §147 AO)
- Account data — for as long as you maintain an account with us
- Marketing data — until you withdraw consent
- Technical/log data — up to 12 months
8. Cookies
Our website uses cookies to function properly and to improve your experience. Cookies are small text files stored on your device.
We use the following types of cookies:
- Essential cookies — necessary for the website and shopping cart to work
- Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)
You can control and manage cookies through your browser settings or via our cookie consent banner. Withdrawing consent for non-essential cookies will not affect your ability to shop.
9. Your Rights Under GDPR
As a resident of the EU, you have the following rights regarding your personal data:
- Right of access — request a copy of the data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data ("right to be forgotten")
- Right to restriction — request that we limit how we process your data
- Right to data portability — receive your data in a machine-readable format
- Right to object — object to processing based on legitimate interest
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at: info@zuberwerk.de. We will respond within 30 days.
10. The Right to Complain
If you believe we have handled your data incorrectly, you have the right to lodge a complaint with the relevant supervisory authority in Germany:
Promenade 18, 91522 Ansbach, Germany
www.lda.bayern.de
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "last updated" date at the top. We encourage you to check back periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: